Terms of use

Legal conditions

1. Website and Submission

<! - [if! supportLists] - > 1. <! - [endif] -> This website is for information only. Information, images and prices ($ CAD) may change without notice. The final price of a product or solution is determined by obtaining a quote.

<! - [if! supportLists] - > 2. <! - [endif] -> A quote is valid for a period of 5 working days

<! - [if! supportLists] - > 3. <! - [endif] -> After the period of 5 business days, prices and availability of products in a quote may change without notice

2. Order

<! - [if! supportLists] - > 1. <! - [endif] -> Any order is validated by signing the bid or purchase order;

<! - [if! supportLists] - > 2. <! - [endif] -> By signing the submission or the purchase order, the customer accepts payment and service terms;

3. Payments

<! - [if! supportLists] - > 1. <! - [endif] -> Unless you own an account, a customer placing an order with 3Di-APY Montreal must pay his order by credit card (Visa or MasterCard), by company check or certified check, upon receipt of his invoice;

<! - [if! supportLists] - > 2. <! - [endif] -> A customer who has already ordered products and services from 3Di-APY Montreal can apply for an account opening 15, 30 or 45 days, for a fee of $ 50; Opening of the account is subject to credit approval. 3Di-APY Montrea reserves the right to refuse any request to open an account;

4. Delivery of products

<! - [if! supportLists] - > 1. <! - [endif] -> Delivery time products sold by 3Di-APY Montreal are 5 to 20 business days,
depending on the availability of distributor and manufacturer inventory;

<! - [if! supportLists] - > 2. <! - [endif] -> 3Di-APY Montreal can not be held responsible for a delay in the production of a customer caused by late delivery of distributors or manufacturers;

5. Product Ownership

<! - [if! supportLists] - > 1. <! - [endif] -> 3Di-APY Montreal remains the owner of the products sold until receipt of the final payment;

6. Product Warranty

<! - [if! supportLists] - > 1. <! - [endif] -> When purchased of products, the customer acknowledges that 3Di-APY Montreal is not the manufacturer. As a result, the only warranties the purchaser receives are those set forth in the Warranty Statement accompanying each product;

<! - [if! supportLists] - > 2. <! - [endif] -> If a product is defective, 3Di-APY Montreal can take the steps to return to the manufacturer, but the customer must assume all shipping costs;

7. 3Di-APY Integrated Solutions Warranty

<! - [if! supportLists] - > 1. <! - [endif] -> An integrated solution is a computer solution in which all hardware and software components have been integrated, configured and tested by 3Di-APY Montreal;

<! - [if! supportLists] - > 2. <! - [endif] -> Any hardware component or software purchased individually and added by the customer to a solution integrated by 3Di-APY Montreal or integrated solution by a third party, does not benefit from any additional guarantee;

<! - [if! supportLists] - > 3. <! - [endif] -> When purchased of an integrated solution by 3Di Syntheses, the customer does not benefit from any additional guarantee. However, if a hardware or software problem occurs on an integrated solution by 3Di-APY Montreal that has not been modified by the client or a third party and whose cause can not be diagnosed by telephone, 3Di-APY Montreals is committed to proceed no cost to a new integration of the solution in the workshop. In return, 3Di-APY Montreal reserves the right to charge a service fee to the customer if the diagnosed cause of the problem reveals a change or misuse of the solution by the customer;

8. 3Di-APY Services

<! - [if! supportLists] - > 1.

<! - [if! supportLists] - > 2. <! - [endif] -> Unless you own a service plan (bank of hours) of 3Di Syntheses, the customer agrees to pay $ 95 / hour for services in the workshop or at its offices and $ 1.60 / minute for services by phone or email;

<! - [if! supportLists] - > 3. <! - [endif] -> For services to phone or email, a minimum fee of 10 minutes applies. For workshop services, a minimum charge of 30 minutes applies. For services to your offices, a minimum charge of 60 minutes applies (30 minutes for travel and 30 minutes for evaluation). The minimum fee is not refundable. are applicable (within a radius of 10 km surrounding the premises of 3Di Syntheses);

<! - [if! supportLists] - > 4. <! - [endif] -> When the customer does not have a service plan at 3Di Syntheses, the services received are payable upon receipt of the invoice.